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Why do envelopes print perfectly using my Macintosh, but don’t print at all with my windows computer? ?

I have tried printing envelopes using pages (Macintosh word processor) and they work perfectly.

Whenever I try using my windows computer and print envelops using ms word or word perfect, it just feeds in the envelope, pauses for a minute and the paper feed light flashes on printer and then I press the paper feed light and it just rolls out the blank envelope. The envelope never prints at all. 

1 Answer

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  • 4 weeks ago

    likely the page size for the word processor on the windows pc needs to be carefully set using 'custom' settings

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