Yahoo Answers is shutting down on 4 May 2021 (Eastern Time) and the Yahoo Answers website is now in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

How do you fix an hp printer when it says “ missing or failed printhead”?

First it says ink system failure.  The printer was not moved at all. 

10 Answers

Relevance
  • Rita
    Lv 6
    2 weeks ago

    First, try resetting the HP printer. ...

    Then remove the power cord from the back of the printer.

    Thereafter, unplug the power cord at the wall.

    Wait a few minutes, and then plug the printer's power cable back in the wall socket.

  • 3 weeks ago

    i just go to the help center

  • 3 weeks ago

    Remove it or send it in for repair.

    The print head cannot be replaced by the consumer, and there may be a sensor issue.

  • 3 weeks ago

    Replace the printhead, it’s not hard.

  • 3 weeks ago

    Have you tried turning it off and turning it back on again?

  • keerok
    Lv 7
    3 weeks ago

    You buy a new one.

  • 3 weeks ago

    The printer does not print, and a printhead error message displays on the computer or printer control panel.

    In many cases, the only way to resolve a printhead failure is to replace the printhead, if it is replaceable. If the printhead is not replaceable, the entire printer must be replaced or serviced.

  • 3 weeks ago

    see owner's manual.  then ask on the HP support pages

  • L.N.
    Lv 7
    3 weeks ago

    Cheapest fix is to buy a new printer.

  • 3 weeks ago

    Replace the printhead or, in fact, the whole printer.

    Sadly, you don't indicate which specific HP Printer it is that you have so we can't look it up on YouTube on how you actually go about removing the printhead from your specific printer.  (There are slightly different methods for different printers, and failing to do it correctly COULD result in you totally incapacitating your printer.)

    It MAY be that there's simply something obstructing the connections between the printhead and the actual printer. i.e. something as simple as ink MAY have gotten onto the connections.

Still have questions? Get answers by asking now.