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Has the inefficiency bug also take toll of TATA TELECOME?
Off late, there has been lack of communication between Tata Telecom Service Providers and their Back Office. The Call Centre continuously calls the Subscribers and keep pestering them about the payment of bills which have been paid months back. The lapse is due to system failure or having incompetent people who are responsible to keep the MIS or feed back and the accounts updated. Once upon the name of TATAS was synonymous to Efficiency promptness which now has become a past history.
A lone crusader is unable to voice his concern in public who turn out to be just a bystander watching the fun.. Commonman has become an educated Zombie and doesn't want to apply his mind and wakes up only if he is being inconvenienced, by the time he finds Rome alredy succumbed to the fire beyond any repair or retrival.
3 Answers
- 9 years ago
INEFFICIENCY HAS BECOME THE BASIC CULTURAL ASPECT HUMAN ACTIVITY IN INDIA.NO EASY SOLUTION IS POSSIBLE..EVERY THING IN INDIA HAS UNDERGONE A SEA-CHANGE..WE CAN ONLY CREATE AWARENESS AMONG COMMON MAN.
Source(s): PERSONAL EXPERIENCE
